Why uhg interview question

Asked January 25, Hi, I applied for the Customer Service Advocate position in Greensboro, NC and I completed my phone interview yesterday, the recruiter advised me that I was being moved to the next stage which was a face to face interview and that I would be contacted with an interview time.

I called today and was told my application was under hiring manager review. What does this mean and when should I expect to get a call or email back? Asked December 2, I applied, took assessment, did a phone interview, and face-to-face interview Is it hard to get hired?

Anyone experienced getting hired after multiple attempts? Or I should give up? Asked October 18, Hi, do you have any tips on the behavioral interview process for this job? What questions were asked? You can also start practicing on a platform like Voomer , where you can answer past and present questions in an environment that looks and feels a lot like HireVue's so you can feel confident on the big day.

You'll also receive AI-powered feedback on your answers to set you apart from the crowd. HireVue interviews are interviews where the questions are decoupled from the answers. Simply put - you'll be shown a pre-recorded question and you have to record yourself answering the question. The process is relatively straightforward, you'll receive a link to your interview via email, which can be opened at any time before the deadline.

Click on the link, and start your interview when you are ready. After some introductory videos, you'll be shown your first question. That will start a "prep timer", where you'll usually have around 30 seconds to prepare an answer to the question displayed. It means that your resume created an overall good impression. The goal of your interview is to show that you have the skills, background, and ability to do the job and that you can successfully fit into the organization and its culture.

Job interviewing never seems to get any easier but with the proper preparation, your experience can be much less stressful. Below are job interview tips that will help to ensure your interview is successful.

Before your first interview, learn as much as you can about UnitedHealth Group, our mission, our lines of business, the areas in which we do business and the health industry at large. Before the interview, ask and answer basic questions about your goals. What do I want to do?

Why do I want to do it? How much should I be compensated? How can I convince someone that my past experiences will prepare me to accomplish the job? Organize the night before. I was able to act as a change agent to help others on the team adapt to the changes. I quite enjoyed the process. It seems that you were very active in finding a solution for this particular client.

I recommend adding a touch more information regarding the situation and the final result. You can achieve this by closely following the STAR framework. If you'd like to learn more about using the STAR framework for forming answers to 'when having you Can you give an example about taking on additional responsibilities?

Here is an anonymous answer example: "i am always open to new ideas. The detail you provide is excellent. Community Answers: An anonymous person wrote: "in my health information systems class, i worked on a project proposal for a client, which required that i dive deep into the healthcare domain and understand healthcare-related infections. How would you describe your personality? Personality and character are two very different things. The interviewer is looking for more information on your traits vs.

Your example could include buzzwords such as introverted, energetic, and confident. Example 1: "I would describe my personality as approachable, light-hearted, and positive. I believe that, if asked, my colleagues and supervisor would say the same about me.

I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me. I get the feeling that you know yourself very well and that you put a good amount of effort into self-reflection. At the end of your answer, it would be great to connect your personality and how it will be a fit for UnitedHealth Group.

Here is an anonymous answer example: "i am an easy-going and positive person which makes me very approachable and easy to get along with. Can you show the interviewer the impact of your positivity on a specific situation? What was the result? Were you able to improve teamwork because of it? Here is an anonymous answer example: "i am very easy going, somewhat low key, but extremely professional.

If you can, try also tying in how these impressive personality traits will fit in well with the culture and goals of UnitedHealth Group.

Community Answers: An anonymous person wrote: "i am a compassionate and genial person open to making healthy relationships with people. How do you balance life and work? Talk to the interviewer about how you can maintain that appropriate balance for yourself while making sure the needs of the business are also prioritized. Example 1: "I find that with the right company, it's pretty simple to balance life and work. When I enjoy what I do it doesn't feel like a chore. I am always sure that when at home, my family gets my attention first.

I take time on the weekends to do things for myself and ensure that I regenerate before the work week begins. I do understand, though, there are times where the need of the business might mean some evening or weekend work and I want to make sure the job is done right. I indulge in the things that make me happy, on my time off.

By consistently rejuvenating in this way, I can give even more energy when I am at work. This answer shows that you are dedicated to your work while maintaining an essential balance to avoid burnout. Here is an anonymous answer example: "i do things that make me happy during my time off.

Try offering up some details on what you do to make yourself feel happy and re-energized. This answer could be used as an excellent conversational piece. Here is an anonymous answer example: "i make an effort to take personal time and be active and social in order to ensure that i am achieving a balance. Can you describe how you're able to complete your work in a timely manner so that you can enjoy personal interests? Community Answers: An anonymous person wrote: "i make it a point to distinguish my personal and professional life.

Tell me about yourself. This is a pretty general question, but often asked. Keep it short! Take a few minutes to tell the interviewer a few things about yourself.

You can begin with your education and work your way into your career history. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual. Example 1: "A bit about me - I love to travel, read, and conduct research. I am a recent grad from Columbia University and have spent the past 12 months traveling the world. It was the best experience that I could have given myself as I was able to learn so much from seeing how the rest of the world lives.

I returned to the US just last month and had been actively looking for work the past couple of weeks. I am looking forward to getting into the routine of a career again. My first job was with a baseball team, handling promotions and everything in between! I wanted to work in an industry that was helping people, so I took the job I have now, a Coordinator position, at a local hospital.

I've been able to do so many cool things helping patients see what services we offered and learning the industry. Now, I'm ready to see a different side here in the medical insurance industry. I also love to run and spend time volunteering with a non-profit helping them with their marketing efforts.

That type of framework will help you to create a more robust answer and offer a fuller view to the interviewer with some career-related detail.

Here is an anonymous answer example: "i am analytical by nature, and since i was young, i was always told that i ask too many questions. I like to coach on the Past, Present, Future framework for this common interview question. You were able to make your career choices personal and a part of your self-description. Don't be afraid to give a bit more detail. Your future colleagues want to know the person they'll be working with, so expand on why you enjoy travel and the outdoors to provide them with that insight.

Community Answers: An anonymous person wrote: "i love music, travel, and playing golf. If you could expand your knowledge and expertise in any healthcare service area, which would you choose? There are many facets of health care. If you could choose any area of healthcare to specialize in, which would you choose?

Be sure to tie your answer into some aspects of what UnitedHealth Group does. Example 1: "If I could choose any area of healthcare services to be a subject matter expert in, I would choose geriatric care. I do feel that this particular focus is not as popular as some, and become an expert in it would allow me to snowball in my career. I suppose if I had to narrow it to just one area of expertise, I would say palliative care and the necessary family care that comes with it. Here is an anonymous answer example: "i would say palliative care and the necessary family care that comes with it.

Try expanding on details and offering up a fuller response around your experience and how you would make a difference with a greater focus on palliative care. Community Answers: An anonymous person wrote: "tooth decay is one of the most common diseases in the united states. If UnitedHealth Group hired you today, what would you accomplish first?

This question is a delicate one, and you need to show respect for the onboarding process. Talk about your 'value proposition'- what will you do for the company in a short period of time? If you want to make an impact with your answer, refer to the immediate needs of the company such as increasing budgets, or improving patient care, for instance.

Example 1: "When we were speaking earlier, you mentioned you need the team to follow the same process. I would need time to learn more about the organization, but in short order, I can do an intake of all the different ways the team is doing things, summarize, and choose the best practices, while including the team. This could be a really quick win that would make a big impact. It sounds as though you are ready to make a significant impact on a current pain point. It's great that you mention first getting to know the team's current projects and goals, showing an interest in mindful collaboration.

Here is an anonymous answer example: "i would work hard and diligently to understand the job inside and out in order to gain the knowledge i would need to make a contribution to the process improvement. The interviewer will be interested in hearing about your willingness to learn more about your position. Here is an anonymous answer example: "i would learn more about united health group and what i can do to provide the company with the best value for their trust in bringing me aboard.

Think of some tangible and measurable ways that you can make a difference in the first 30, 60, 90 days of your onboarding. Community Answers: An anonymous person wrote: "i would first gain an understanding of what the team was currently working on, what best practices they follow, their immediate and long-term goals, and how i can help.

Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person? Show the interviewer that you work well with most personalities even though you recognize there are some folks out there who are quite difficult to please.

Think about that one person at work who is seen as hard to please. Perhaps there is someone at work who tries to intimidate others. Talk to the interviewer about what made this person challenging and what their relationship was with you. Avoid speaking poorly of anyone and be sure to end your response on a positive note. Example 1: "In my previous position, I did have a coworker who didn't pull their weight.

This unmotivated coworker created more work for the rest of the team by being slow and unresponsive. Our team started to complete most of the tasks when it came to group projects.

It didn't take much time before our department head noticed this particular individual was slacking. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over. It's terrific that you could approach this individual and help them see the err of their ways. Down the road, did she make good strides in her communication?

Here is an anonymous answer example: "in my previous position, i had a coworker that was intimidating and treated her coworkers as though she managed them. This is a good example and can be even better with more detail.

Did your relationship get easier as you kept your cool and did your best work? Here is an anonymous answer example: "he was always busy doing other things and really never had time for me. Community Answers: An anonymous person wrote: "in my last position, i was working with a co-worker who was not very good when confronting people and would take things personally when someone had a different point of view.

With the ongoing changes in the healthcare services industry, how do you keep your knowledge current? Employers expect employees to stay up-to-date on their respective field, and today's technology makes this reasonably easy! List several ways that you receive your industry knowledge and stay on top of trends. Tell the interviewer about those daily update emails you receive from professional organizations, conferences you attend, and seminars you have taken.

Lastly, it's a great idea to ask the interviewer what resources they refer to for industry trends. That question can start up a great conversation, and you may learn a thing or two as well. Example 1: "Every morning I listen to X Podcast because I find the information to be fresh, and valuable.

In addition to this podcast, I also subscribe to a couple of industry blogs. I greatly value the information shared between fellow professionals. What resources do you prefer to stay on top of industry trends and changes? I will receive an email with the related information any time there is a major headline about the healthcare services industry. In addition to this, I also subscribe to a couple of medical-related journals. It's clear that you enjoy learning and remaining in-the-know by utilizing reputable resources.

Great plan looking into the future as well. Here is an anonymous answer example: "i greatly value the information shared between fellow professionals. However, be sure to answer the question more directly, initially. What are the resources that you lean on aside from communicating with those you work alongside? Community Answers: An anonymous person wrote: "i listen to podcasts.

At United Health Group, we believe in continuous feedback. Tell me about a time you received constructive feedback.

What did you do after hearing this? The interviewer wants to know if you can take criticism without getting your feelings hurt. In today's workplace, you can't be afraid to give or receive criticism. It is ok to be candid, but show your future employer that you heard the feedback and did something about it.

Example 1: "I received feedback from my manager that because I was pushing for so many new ideas, it seemed like I knew more than everybody else- especially some of the staff who had been here for many years. I took this feedback and decided to include others on my team in shaping some of the new ideas I had before bringing them up in the team meeting.

This approach really helped to get their buy-in. It's a bit of a vague overview, so if time allows, I recommend practicing this question using the STAR method Situation, Task, Action, Result , which helps candidates learn to give more of the tangible details and outcomes that interviewers are really seeking in behavioral-based interview questions. An anonymous person wrote: "a new staff member who i was training at the time had some issues understanding why and how we did certain things.

Why do you think you will be successful in this role with UnitedHealth Group? Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations with UnitedHealth Group.